Digital Back-Office Transformation

A service that ensures an effective management of administrative and support processes that enable the enterprise

PRACTICAL BENEFITS FROM DIGITAL BACK-OFFICE TRANSFORMATION

Organizations operating Digital Channels have a greater rate of success in the Digital Economy

DIGITAL ENTERPRISE SERVICE MANAGEMENT
DIGITAL ENTERPRISE SERVICE MANAGEMENT
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Digital Organisations operate with Best Practice enabling Business Agility and Growth
MOBILE FIRST<br> ENABLEMENT
MOBILE FIRST
ENABLEMENT
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Design of stakeholder experience across all mobile channels
INTELLIGENT CHATBOT<br> DESIGN
INTELLIGENT CHATBOT
DESIGN
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Chatbot experience using Artificial Intelligent design to ensure growth
DIGITAL COMMERCE TRANSFORMATION
DIGITAL COMMERCE TRANSFORMATION
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Digital Commerce for effective Digital Transformation
PHYSICAL CHANNEL TRANSFORMATION
PHYSICAL CHANNEL TRANSFORMATION
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Physical channels for effective customer experience
SOCIAL CHANNEL<br> ENGINEERING
SOCIAL CHANNEL
ENGINEERING
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Right mix of social channels are enabled to achieve customer growth
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Seeing is
Believing

Request a quick use case driven demo to understand what a practical approach to Digital Back-Office Transformation looks like

Kickstart your Digital Back-Office Transformation Practice

Request a quick use case driven demo to understand what a practical approach to Digital Back-Office Transformation looks like

HOW CAN YOU IMPLEMENT DIGITAL BACK-OFFICE TRANSFORMATION

Our Qatalyst Framework identifies four practical and simple steps for enabling a robust and impactful Digital Back-Office Transformation practice

INITIATE
YOUR PRACTICE

Initiate your Practice

  • Quick Health Check
  • Establish your Goals

INSTRUMENT
YOUR PRACTICE

Instrument your Practice

  • Design Target Architecture
  • Practical Roadmap

INSTANTIATE
YOUR PRACTICE

Instantiate your Practice

  • Targeted Specification
  • Technology Selection

IMPLEMENT
YOUR PRACTICE

Implement your Practice

  • Solution Rollout
  • Operation Activation

QATALYST ACADEMY

Want to Upskill your workforce for digital?

The Qatalyst Academy offers numerous courses to help you upskill yourself and ensure that you can prove effective within digital organisations.
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ADVANCE YOUR UNDERSTANDING OF THE DIGITAL BACK-OFFICE

Keep up with the latest Digital Back-Office trends and capitalize on new Digital opportunities by leveraging Qatalyst’s insights and Digital Resources.

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